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McDonald’s shut down after dead mouse and poo found in kitchen

Grim scenes as McDonald\'s closed over poo and mice infestation
The branch has been closed for nearly two weeks due to the infestation (Picture: SWNS)

A McDonald’s in east London has been closed down after a trail of droppings led inspectors to discover the kitchen was infested with mice.

Customers at the High Road branch in Leytonstone were told to leave mid-meal due to the rodents and other hygiene risks.

Council officers following up on a customer complaint had found mouse poo throughout the kitchen and a dead mouse in a storage cupboard on October 15.

As well as droppings in other areas of the restaurant, they spotted various items of food debris on the kitchen floor, including a slice of bacon.

Thames Magistrates Court then ordered the restaurant to remain closed until improvements have been made and the risk to the public removed.

McDonald’s did not contest the order and agreed to pay costs of £1,821 to the council.

It’s understood to be the first such incident since 2016, when a branch in Liverpool was closed after staff found dead mice.

Councillor Clyde Loakes, Deputy Leader of Waltham Forest Council who oversees food hygiene in the borough, said: ‘We take all complaints about food hygiene very seriously, no matter how big or small the business.

A busy McDonald?s restaurant in Leytonstone was forced to close after Council Environmental Health Officers discovered an active mouse infestation, in what is thought to be the first case of its kind against the fast food chain by a local authority in more than 20 years. See SWNS story SWNNinfestation. Customers at the Leytonstone branch were asked to leave the premises following the inspection shortly before lunchtime on Friday 15 October. The inspection by Waltham Forest Council?s Food & Safety Officers was prompted by a complaint from a customer which indicated that there was rodent activity at the restaurant. Officers quickly established the presence of mice in the business, with mouse droppings found in the kitchen and other areas and a dead mouse in a storage cupboard.
Inspectors found droppings throughout the kitchen (Picture: SWNS)
A busy McDonald?s restaurant in Leytonstone was forced to close after Council Environmental Health Officers discovered an active mouse infestation, in what is thought to be the first case of its kind against the fast food chain by a local authority in more than 20 years. See SWNS story SWNNinfestation. Customers at the Leytonstone branch were asked to leave the premises following the inspection shortly before lunchtime on Friday 15 October. The inspection by Waltham Forest Council?s Food & Safety Officers was prompted by a complaint from a customer which indicated that there was rodent activity at the restaurant. Officers quickly established the presence of mice in the business, with mouse droppings found in the kitchen and other areas and a dead mouse in a storage cupboard.
A number of other hygiene issues were discovered throughout the restaurant (Picture: SWNS)

‘Customers need to be able to dine in confidence and safety and we will not hesitate to act when businesses do not meet their responsibilities.

‘We know McDonald’s does have a good record for cleanliness which is why these cases are so rare.

‘Mice carry a range of diseases which can infect humans and cause real harm.. I am glad that the company has acknowledged their failings in this incident and are cooperating with Council officers.’

McDonald’s declined to say when the branch would be reopened but said: ‘Cleanliness and hygiene is of the utmost importance to us.

A busy McDonald?s restaurant in Leytonstone was forced to close after Council Environmental Health Officers discovered an active mouse infestation, in what is thought to be the first case of its kind against the fast food chain by a local authority in more than 20 years. See SWNS story SWNNinfestation. Customers at the Leytonstone branch were asked to leave the premises following the inspection shortly before lunchtime on Friday 15 October. The inspection by Waltham Forest Council?s Food & Safety Officers was prompted by a complaint from a customer which indicated that there was rodent activity at the restaurant. Officers quickly established the presence of mice in the business, with mouse droppings found in the kitchen and other areas and a dead mouse in a storage cupboard.
The store must make improvements before it can reopen (Picture: SWNS)

‘As soon as this issue was brought to our attention we worked with our pest prevention partner to take immediate action including extensively cleaning the restaurant and completing a number of structural works to ensure that any hygiene issues are permanently dealt with.

‘We are working closely with Environmental Health Officers to ensure that the restaurant can be safely reopened as soon as possible.’

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