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Met Police urge people not to phone 999 with calls failing to connect to forces

Police siren flashing blue lights at accident or crime scene
The emergency phone line isn’t connecting callers to dispatchers, the Met said (Picture: Getty Images/iStockphoto)

People are being urged to call 101 instead of 999 after a ‘technical fault’ downed the emergency phone line.

The issue, which forces say is down to ‘system failure’ with BT, appears to be impacting emergency services up and down Britain.

The Metropolitan Police Service tweeted: ‘Due to a technical fault that is impacting a number of police forces, many 999 calls are not connecting.

‘Until further notice, please call 101 in an emergency.

‘Please ONLY call in an emergency and please wait until later to make any 101 non-emergency calls.’

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