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British Airways suffers major outage ‘with flights from Heathrow grounded’

British Airways has suffered a major outage with passengers claiming their flights have been grounded at Heathrow airport.

The company’s website and app were both down on Friday night.

The company said it is ‘investigating and working hard to resolve a technical issue’ and apologised to customers for the inconvenience.

It is the second time in a week it is suffering a systemwide outage.

The Independent has reported that all flight’s from London’s Heathrow have been grounded.

Many passengers have complained that they are stuck in terminals waiting for flights with no idea what is going on.

One person tweeted: (‘BA) seems to be suffering a catastrophic systems failure atm. Website down. App down. Airport screens down. Sitting at the gate at T5 waiting to board but nobody seems to know what is happening.’

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